Friday, August 21, 2009

Fix Error "Microsoft Dynamics CRM Mail Merge is already running"

When trying to do multiple mail merges I many time get a pop-up error stating "Microsoft Dynamics CRM Mail Merge is already running". Here is how to fix it.


Close out of Internet Explorer, Word, and Outlook. Yah I know it sounds easy but It took me a while to figure out since I kept Internet Explorer open to seach on how to fix the problem :)

You can also find out more information on how to troubleshoot common CRM 4.0 mail merge problems in this Microsoft Knowledge Base article.

http://support.microsoft.com/kb/946273

--Rick

1 comment:

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