Fix Error "Microsoft Dynamics CRM Mail Merge is already running"
When trying to do multiple mail merges I many time get a pop-up error stating “Microsoft Dynamics CRM Mail Merge is already running”. Here is how to fix it.
Close out of Internet Explorer, Word, and Outlook. Yah I know it sounds easy but It took me a while to figure out since I kept Internet Explorer open to seach on how to fix the problem :)
You can also find out more information on how to troubleshoot common CRM 4.0 mail merge problems in this Microsoft Knowledge Base article.
http://support.microsoft.com/kb/946273
—Rick