Friday, August 21, 2009

Fix Error "Microsoft Dynamics CRM Mail Merge is already running"

When trying to do multiple mail merges I many time get a pop-up error stating "Microsoft Dynamics CRM Mail Merge is already running". Here is how to fix it.

Close out of Internet Explorer, Word, and Outlook. Yah I know it sounds easy but It took me a while to figure out since I kept Internet Explorer open to seach on how to fix the problem :)

You can also find out more information on how to troubleshoot common CRM 4.0 mail merge problems in this Microsoft Knowledge Base article.


1 comment:

Morris Sterling said...

I think many have a problem with this file d3dx9_38_dll. And I found a very good website that will help you solve this problem. Here is a link . This site is simple and easy.